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ParentSquare Notification Settings

ParentSquare Notification Settings

Notification Setting Options

In ParentSquare, parents/caregivers, staff, and students in grades 9-12 have three options for how often they receive notifications from the platform:

  • Instant: Receive all messages instantly

  • Digest: Receive all messages together in one daily communication around 6 PM.*

  • Off: No notifications are sent.*

*Please note:

Regardless of your notification settings, you will continue to receive emergency notifications instantly. These notifications can be sent in the following ways: 1) A “Post” that is set to send immediately; 2) A Smart Alert or 3) An Urgent Alert. In addition, Direct Messages can still be received.

 

Advice on Notification Settings and Alerts

If you feel you are receiving too many messages from ParentSquare, we advise you to log into your account and visit “Notification Settings,” then select “Digest.” Then, make sure “School Alerts” is selected as “On.” 

By doing this, you will receive all notifications at about 6:00 PM with the exceptions of “School Alerts,” which are also called “Smart Alerts” and are intended for important information. The most severe emergency alerts are called “Urgent Alerts,” which cannot be disabled; you will receive Urgent Alerts regardless of your settings as these are intended to be used sparingly.

You also have the option to select “Off” in Notification Settings, but to keep “School Alerts” selected “On.”

 

Changing Settings vs. Opting Out of Texts

Digest or Off: If you do not want to receive all messages instantly, we encourage you to select the “Digest” or “Off” notifications in the “Notifications Settings” feature. This allows you to customize how often you receive messages alerts via text or app.

We encourage all parents and caregivers to download the ParentSquare app from the Apple Store or Google Play Store, and to register your accounts.

The ParentSquare logo features a square with four colored circles connected by lines, with the text 'ParentSquare' below.

Quick Links

How to Change Your Notification Settings

Change Notification Settings on Mobile App

  1. From Home, tap the Menu (triple bars) on the top left.

  2. Select Account.

  3. Select Notifications.

  4. Use the toggle to turn on or odd notifications by email, text, and app.

  5. Select Instant or Digest for email, text, or app.

A mobile app screen showing notification settings for a school district, with options for email, text, and app notifications.

 

 

Change Notification Settings on Web Browser

  1. From Home, click your name in the top-right corner and select My Account.

  2. Select Notification Settings on the left.

  3. Choose your preferred Notification Settings for General Announcements & Messages (Off, Instant or Digest) and School Alerts (On or Off).

A screenshot of a ParentSquare account settings page, showing notification options for urgent alerts, general announcements, and school alerts.

 

 

Multiple Phone or Email Accounts Listed

If you have multiple phones or emails listed in your account, you may set the order of your preferred contacts to receive notifications. Notifications will only be sent to one email and one phone on your account.