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Overview



MISSION


The Office of Technology is responsible for providing a technical foundation and vision to support the advance learning environment of the 21st century student and educator. We aim to lead and collaborate across the spectrum of students, staff and district administration to meet both instructional and administrative goals of teaching and learning district-wide.

Our focus is to provide seamless access to digital resources and to integrate technology into the curriculum of the Framingham Public School district and to assist the learning community through efficient processes and training.

 

WHAT WE DO

  • Helpdesk and support
  • System access and security
  • User & Email Accounts
  • Device management
  • Deployment & Repair
  • Software deployment
  • Network access and security
  • Purchasing/budgeting of technology
  • Technical guidance in the selection of solutions
     

HOW EMPLOYEES CAN GET HELP


All Student and Employee technology requests should be requested through the FPS Technology Helpdesk or through our User Portal.

The Helpdesk is open from 7:30am-3:30pm Monday through Friday
Call:
508-782-6901 or x26901 (internal)
Email: help@framingham.k12.ma.us


Create your own ticket through the User Portal:


FPS Office of Technology Helpdesk

User Portal Instructions

 

Password Management

Reset your email/network password.  In order to successfully change your password, you must be connected to the District network (at any school or FPS building).

Contact Us



For all questions and requests please contact the helpdesk

helpdesk@framingham.k12.ma.us
508-782-6901, option 3
Office Hours: 
7:30am-3:30pm 

David Heistand
Director of Technology

Kimberly Spear
Executive Assistant

 

Quick Links



Aspen and Canvas Support

FPS BYOD Wireless Network

Kace-Online Helpdesk Portal

PaperCut Follow-Me Printing
Password Management
Technology Equipment User Agreement

Technology Tools