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Jumpstart January with ParentSquare Pro Tips - Notification Settings

Posted Date: 1/07/25 (3:00 PM)

Jumpstart January!
Become a ParentSquare Pro with these weekly tips
January 7, 2025
To jumpstart the new year, we are going to be sharing ParentSquare tips weekly throughout the month of January. We hope this will help the community get more comfortable with the platform and become ParentSquare Pros by the end of the month! Our first pro tips are about notification settings.
 
Learning About ParentSquare Notification Settings
Notification Setting Options
In ParentSquare, parents/caregivers, staff, and students in grades 9-12 have three options for how often they receive notifications from the platform:
  • Instant: Receive all messages instantly
  • Digest: Receive all messages together in one daily communication around 6 PM.*
  • Off: No notifications are sent.*
*Please note: Regardless of your notification settings, you will continue to receive emergency notifications instantly. These notifications can be sent in the following ways: 1) A “Post” that is set to send immediately; 2) A Smart Alert or 3) An Urgent Alert. In addition, Direct Messages can still be received.
Advice on Notification Settings and Alerts
If you feel you are receiving too many messages from ParentSquare, we advise you log into your account and visit “Notification Settings,” then select “Digest.” Then, make sure “School Alerts” is selected as “On.” 

By doing this, you will receive all notifications at about 6:00 PM with the exceptions of “School Alerts,” which are also called “Smart Alerts” and are intended for important information. The most severe emergency alerts are called “Urgent Alerts,” which cannot be disabled; you will receive Urgent Alerts regardless of your settings as these are intended to be used sparingly.

You also have the option to select “Off” in Notification Settings, but to keep “School Alerts” selected “On.”
Changing Settings vs. Opting Out of Texts
Digest or Off: If you do not want to receive all messages instantly, we encourage you to select the “Digest” or “Off” notifications in the “Notifications Settings” feature. This allows you to customize how often you receive messages alerts via text or app.

We encourage all caregivers to download the ParentSquare app from the Apple Store or Google Play Store, and to register your accounts.
 
How to Change Your Notification Settings
Change Notification Settings on Mobile App
  1. ​​From home, tap the Menu (triple bars) on the top left.
  2. Select Account.
  3. Select Notifications.
  4. Use the toggle to turn on or off the notifications by email, text, and app.
  5. Select Instant or Digest for email, text, or app.

ParentSquare Notification settings instructions for mobile app
Change Notification Settings on Web Browser
  1. ​From Home, click your name in the top-right corner and select My Account.
  2. Select Notification Settings on the left.
  3. Choose your preferred Notification Settings for General Announcements and Messages (Off, Instant, or Digest) and School Alerts (On or Off).
ParentSquare notification settings instructions for web browser
 
Learn more about ParentSquare
Check out our ParentSquare Information for Families page on the website to learn more about the platform! See links to download the app, see frequently asked questions, and learn how to explore all that ParentSquare can do!